Online Rent Collection

We make paying rent easy for tenants with the online tenant portal that can be accessed 24/7. We encourage tenants to pay online, which means we can pay you out faster.

Efficient rent collection and accurate financial reporting are the backbone of successful property management. We streamline these processes using the newest property management technology, Our system allows for:

easy online rent payments
reducing the likelihood of late payments and
provides real-time financial reporting

This technology enables us to manage your property's finances effectively, ensuring a steady cash flow and providing you with detailed financial insights.

What if the tenants don't pay?

Collecting rent is easy if you have the perfect tenant who pays on time! But what if they don't? Having someone in your corner, like West End, who knows tenant law and the proper notices to send is critical!

In the rare event that eviction becomes necessary, we handle the process with professionalism and sensitivity, ensuring that it is carried out legally and efficiently

Stress Free Rent Pledge

We stand by our pledge to place the best tenants, but if a tenant doesn't perform and needs to be evicted, West End will cover up to $1000.00 in eviction/legal/court costs on your behalf.

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Owner or Renter?

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No more guessing when setting the rent price with St. Louis Property Management Services.

St. Louis Property Management Services

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Owner FAQs

Are there any upfront fees?

We believe in transparency and do not charge upfront fees or marketing charges. Our fee structure is straightforward, and we only get paid when you receive rent for your property.
How does West End Management and Leasing Services handle lease agreements?

We prepare comprehensive lease agreements that protect the property owner's interests while complying with all relevant laws and regulations. Our team also ensures that all parties fully understand the lease terms.
Who signs the lease?

In continuing our full transparency approach, West End constructs the lease on behalf of our clients and sends it to both parties (tenant/owner) for final review and signature. This approach allows for FULL DISCLOSURE of the exact terms and fees of the lease for their property.

Does West End charge the tenant any fees I'm not aware of?

Although there are companies that do charge tenants for "move-in" fees and "renewal fees" and keep the funds, West End does not unnecessarily charge the tenant fees.
What kind of financial reporting can I expect?

Owners receive detailed monthly financial reports through our secure online portal. These reports include all income and expenses related to your property, giving you a clear picture of your investment's performance.
What happens if a tenant needs to be evicted?

Our team is experienced in handling evictions in compliance with state laws. We manage the entire eviction process, from serving notices to representing the property owner in court if necessary.
How are maintenance and repairs handled?

West End Management and Leasing Services has a network of trusted contractors and vendors to address maintenance and repair issues promptly. We also offer 24/7 emergency repair services to ensure your property and tenants are well taken care of.