Property Maintenance and Repair Coordination

Maintaining the physical condition of your property is essential for tenant satisfaction and preserving the value of your home. Our maintenance team is available to address any issues that may arise, from routine maintenance to emergency repairs.

We work with a network of trusted contractors to ensure that all maintenance and repair work is completed to a high standard, promptly, and cost-effectively.

All of our agreements come with a maximum price threshold for your approval. For instance, if the repair is going to be over $250.00, we need your consent in writing. These give our owners the peace of mind that we will not be spending money or irresponsibly on their behalf. We always have your best interest in mind.

All invoices and receipts are always available for your review on our Owner Portal.

Happiness Guarantee

We believe in quality customer service. If for any reason you wish to discontinue your service with us, you can cancel your agreement at any time with no penalties.

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Owner FAQs

Are there any upfront fees?

We believe in transparency and do not charge upfront fees or marketing charges. Our fee structure is straightforward, and we only get paid when you receive rent for your property.
How does West End Management and Leasing Services handle lease agreements?

We prepare comprehensive lease agreements that protect the property owner's interests while complying with all relevant laws and regulations. Our team also ensures that all parties fully understand the lease terms.
Who signs the lease?

In continuing our full transparency approach, West End constructs the lease on behalf of our clients and sends it to both parties (tenant/owner) for final review and signature. This approach allows for FULL DISCLOSURE of the exact terms and fees of the lease for their property.

Does West End charge the tenant any fees I'm not aware of?

Although there are companies that do charge tenants for "move-in" fees and "renewal fees" and keep the funds, West End does not unnecessarily charge the tenant fees.
What kind of financial reporting can I expect?

Owners receive detailed monthly financial reports through our secure online portal. These reports include all income and expenses related to your property, giving you a clear picture of your investment's performance.
What happens if a tenant needs to be evicted?

Our team is experienced in handling evictions in compliance with state laws. We manage the entire eviction process, from serving notices to representing the property owner in court if necessary.
How are maintenance and repairs handled?

West End Management and Leasing Services has a network of trusted contractors and vendors to address maintenance and repair issues promptly. We also offer 24/7 emergency repair services to ensure your property and tenants are well taken care of.