Owner FAQs
Answers to your frequently asked questions
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Are there any upfront fees?
We believe in transparency and do not charge upfront fees or marketing charges. Our fee structure is straightforward, and we only get paid when you receive rent for your property. -
How does West End Management and Leasing Services handle lease agreements?
We prepare comprehensive lease agreements that protect the property owner's interests while complying with all relevant laws and regulations. Our team also ensures that all parties fully understand the lease terms. -
Who signs the lease?
In continuing our full transparency approach, West End constructs the lease on behalf of our clients and sends it to both parties (tenant/owner) for final review and signature. This approach allows for FULL DISCLOSURE of the exact terms and fees of the lease for their property. -
Does West End charge the tenant any fees I'm not aware of?
Although there are companies that do charge tenants for "move-in" fees and "renewal fees" and keep the funds, West End does not unnecessarily charge the tenant fees. -
What kind of financial reporting can I expect?
Owners receive detailed monthly financial reports through our secure online portal. These reports include all income and expenses related to your property, giving you a clear picture of your investment's performance. -
What happens if a tenant needs to be evicted?
Our team is experienced in handling evictions in compliance with state laws. We manage the entire eviction process, from serving notices to representing the property owner in court if necessary. -
How are maintenance and repairs handled?
West End Management and Leasing Services has a network of trusted contractors and vendors to address maintenance and repair issues promptly. We also offer 24/7 emergency repair services to ensure your property and tenants are well taken care of. -
Can I choose to handle maintenance and repairs myself?
Yes, property owners have the option to use their preferred vendors for maintenance and repairs. However, our comprehensive network and volume discounts can often result in savings and a hassle-free experience for you. -
What is the process for finding and screening tenants?
We use a thorough screening process that includes credit checks, ID verification, employment verification, rental history review, and criminal background checks to find reliable tenants for your property. -
How can I get started with West End Management and Leasing Services?
Getting started is easy! Contact us at 314.900.2001 or info@westendmgt.com to schedule a consultation. Our team will discuss your property management needs and outline how we can help maximize your rental property's potential.
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How long does it typically take to find a tenant for my property?
The time it takes to find a tenant can vary based on market conditions and property specifics. However, our targeted marketing strategies are designed to minimize vacancies and find qualified tenants quickly. As we like to say, as long as you have a quality product and it's priced right, it will lease fast. -
What services does West End Management and Leasing Services offer to property owners?
West End Management and Leasing Services provides comprehensive property management solutions including tenant screening, rent collection, maintenance and repairs, property inspections, financial reporting, and eviction handling. Our goal is to maximize your rental income while minimizing the hassles of property management. -
How does West End Management and Leasing Services determine the rental price for my property?
Our team conducts a detailed market analysis to set a competitive rental price. We consider factors such as property location, size, condition, and current market trends to ensure you receive the best possible return on your investment. -
How are rent collections managed?
We implement efficient rent collection processes, offering tenants convenient online payment options. Our proactive approach ensures timely rent payments, and we handle any necessary actions in the case of late payments. -
For any further questions or to learn more about our services, please don't hesitate to reach out.
We're here to help! Contact us at 314.900.2001 or info@westendmgt.com for any additional questions about our property management services.